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Privacy Policy

Home  >  Privacy Policy

Zapak Digital Entertainment Limited (Zapak) is the Portal Business venture of Reliance Group, located at and powers / manages various Online Games which are linked to various internet sites and community boards and services hereinafter collectively referred to as Zapak.

Zapak respects the privacy of it's users and is committed to protect it in all respects.

With a view to offer most enriching and holistic internet experience to it's users Zapak offers a vast repository of Online Sites and variety of community services. Kindly take time to read 'About Us' to know more about Zapak at About Us. Most of the Online Community Services are offered for free but you need a Universal mandatory registration to surf Zapak's online games. The information about the user is collected by Zapak as (i) information supplied by users and (ii) information automatically tracked while User's navigation on the Zapak website.

To avail certain sites / services on our websites, users would be required to provide certain information for the registration process namely:

a) Zapak ID,
b) Password,
c) Email address

All required information is specific and based on the kind of Game/ Service needed. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly Game experience. In some sites as in Casual Game Contests, we require your contact addresses.

To improve the effectiveness & usability of our Game sites for our users, we use "cookies", or such similar electronic tools to collect information to assign each visitor a unique random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless the User voluntarily identifies himself/herself (e.g. through registration), Zapak has no way of knowing who the User is, even if we assign a cookie to the User's computer. The only personal information a cookie can contain is information supplied by the User. A cookie cannot read data off the User's hard drive. Our advertisers may also assign their own cookies to the User's browser (if the User clicks on their ad banners), a process that Zapak does not control.

Zapak's web servers automatically collect limited information about User's computer's connection to the Internet, including User's IP address, when the User visits our site. (User's IP address is a number that lets computers attached to the Internet know where to send data to the User -- such as the web pages viewed by the User). The User's IP address does not identify the User personally. Zapak uses this information to deliver its web pages to Users upon request, to tailor it's site to the interests of it's users, to measure traffic within it's site and let advertisers know the geographic locations from where Zapak's visitors come.

Zapak also includes links to other websites. Such websites are governed by their respective privacy policies, which are beyond Zapak's control. Once the User leaves Zapak's servers (the User can tell where he/she is by checking the URL in the location bar on the User's browser), use of any information provided by the User is governed by the privacy policy of the operator of the site which the User is visiting. That policy may differ from Zapak's own. If the User can't find the privacy policy of any of these sites via a link from the site's homepage, the User may contact the site directly for more information.

When Zapak presents information to it's online advertisers -- to help them understand our audience and confirm the value of advertising on our website -- it is usually in the form of aggregated statistics on traffic to various pages within our site. When you register with Zapak, we contact you from time to time about updation your content to provide features which we believe may benefit you.

All information gathered on Zapak is securely stored within Zapak-controlled database. The database is stored on servers secured behind a firewall; access to such servers being password-protected and strictly limited based on need-to-know basis. However, we understand that as effective as our security measures are, no security system is impenetrable. Thus, we cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Further, any information you include in a posting to the discussion areas will be available to anyone with Internet access.

Zapak also believes that the internet is an ever-evolving medium. We may periodically review from time to time and change our privacy policy to incorporate such future changes as may be considered appropriate. Our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

We use third-party advertisers to serve ads when you visit our Web sites. These advertisers may use information (excluding your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services which might interest you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here:

Several deceptive emails, websites, blogs etc. claiming to be from or associated with the Zapak Internet Sites may or are circulating on the Internet. These emails, websites, blogs etc. often include our logo, photos, links, content or other information from any of Zapak Internet Sites. Some emails, websites, blogs etc. call the user to provide login name, password etc. or that the user has won a prize/ gift or provide a method to commit illegal/ unauthorised act or deed or request detailed personal information or a payment of some kind. The sources and contents of these emails, websites, blogs etc. and accompanying materials are in no way associated with the Zapak Internet Sites. For your own protection, we strongly recommend not responding to emails or using websites, blogs etc.

Additional Terms and Conditions for Facebook Apps

Your information: Your information is the information that's required when you sign up Apps from Zapak on Facebook, as well as the information you choose to share.

Registration information: When you sign up for Apps from Zapak on Facebook ("Apps"), you are required to provide your name, email address, birthday, and gender.

Information you choose to share: Your information also includes the information you choose to share on Facebook, such as when you post a status update, upload a photo, or comment on a friend's post. You add a friend, like a Page or a website, tag a place in your post, find friends using our contact importers, or indicate you are in a relationship. Your name, profile picture, networks, username and User ID are treated just like information you choose to make public. Your birthday allows us to do things like show you age-appropriate content and advertisements.

Information others share about you: Zapak receives information about you from your friends, such as when they tag you in a photo or at a location, or add you to a group. Zapak may also receive information about you from Apps you use, but only when you have given them permission.

Other information we receive about you: We also receive other types of information about you:
1. Zapak receives various data about you, technical or general, including data of third party, whenever you use the Apps.
2. Zapak also gets data from our advertising partners, customers and other third parties that helps us (or them) deliver ads, understand online activity, and generally make Apps better
3. Zapak also puts together data from the information received on Apps we already have about you and your friends. 
4. Zapak provides your data received through Apps to third parties or use it commercially as may be required or for upgrading the Apps etc.


a. With your consent - we will share personal information with third parties when we have consented to do so.

b. For Internal Administration 
For administration of your account we may be able to:

√ View statistics regarding your account, like statistics regarding applications you install.
√ Change your account password.
√ Suspend or terminate your account access.
√ Access or retain information stored as part of your account.
√ Receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request.
√ Restrict your ability to delete or edit information or privacy settings.

c. For External Processing & Administration 
We will share personal information with organizations or individuals if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: 

√ Meet any applicable law, regulation, legal process or enforceable governmental request.
√ Enforce applicable Terms of Service, including investigation of potential violations.
√ Detect, prevent, or otherwise address fraud, security or technical issues.

Dispute Resolution: All disputes shall be subject to Courts in Mumbai, India only in exclusion to all other courts.

Any questions or clarifications with respect to this Policy can be sent to Zapak at: or by normal/physical mail addressed to:

Deputy Manager
Corporate Law Department
Zapak Digital Entertainment Limited
Level 4, 401, Infiniti Mall,
Andheri West,
Mumbai 400 053, India,

© Copyright 2016 Zapak Digital Entertainment Limited. All rights reserved.
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