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| Technical Queries |
1) What kind of computer and Internet connection do I need to play the games?
A) The requirements for playing our games are meager:
1. A 56Kbps Modem connection to the Internet, and
2. Adobe Flash Player 7.0 plug-in for your Web browser
3. A computer with at least 256MB of memory and a 650MHz processor
If you do not have the Flash plug-in, your Web browser will prompt you to install it. Please follow the instructions as prompted on-screen. (The instructions are very friendly and don't bite). |
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2) Why cannot I view or play any games?
It is possible that the required software add-ins to the browser are not present on your computer. You might need to update your machine with the latest components in order to enjoy the complete audio/visual experience on our website.
You might have to check whether the browser is stopping the required add-ins from being downloaded on your machine. Click here to know more about the Internet Explorer Information Bar and then accordingly update your computer with the required plug-in to enjoy the games. If you have Mozilla Firefox or any other browser please refer to the software provider’s website for further details about downloading plug-ins. |
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3) What is ActiveX? Is it harmful to download it on my machine? ActiveX: Software components from Microsoft. They enable sound, Java applets and animations to be integrated in a Web page.
ActiveX controls are software components based on Microsoft's ActiveX technology that is used to add interactivity and more functionality, such as animation or a popup menu, to a Web page. All websites (for e.g. email and other portals) use features like ActiveX and Cookies to communicate with your computer and allow you to use the full functionality of the website.
- When you receive a pop-up window named "Security Warning" asking if you want to install and run the ActiveX control click "yes". You should now be able to use the full functionality of our website.
- If you do not receive the pop-up window you will need to modify your Internet Explorer settings to prompt you when ActiveX controls are available (for other browsers, kindly visit the software provider’s website for details about steps)
- Open your Internet Explorer browser
- Go to "Tools"
- Go to "Internet Options"
- Click on the "Security" tab
- Click on the "Custom Level" button
- Go to the "Download signed ActiveX controls" section and select "Prompt"
- Go to "Run ActiveX controls and plug-ins" section and select "Enable"
- Go to "Script ActiveX controls marked safe for scripting" and select "Enable"
- Click "OK" in the Security window
- Click "Yes" in the confirmation window
- Click "OK" in the Internet Options window
- Return to the ww.zapak.com to get the ActiveX prompt again and click "yes" when prompted. You should now be able to use the full functionality of our website.
If the problem persists even after performing the above actions please Contact us.
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4) Why am I being asked to download Java? Why am I being asked to download
Flash / Shockwave players?
Java applets allow you to play online games, chat with people around the world, and view images in 3D. Flash and Shockwave players let you view interactive Web content like games, business presentations, entertainment, and advertisements from your Web browser. Most games require these programs to be downloaded onto your machine to enable you to play. |
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| Glossary |
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1. Microsoft Internet Explorer Information Bar
This is a security feature built into the Internet Explorer browser to stop potentially harmful programs from accessing your computer. Unfortunately, it also stops most of the stuff you would want your computer to have, to stay updated. |
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2. Cookies
Cookies are small data files that your browser can store on your computer at the request of a web server. Once a cookie has been stored, the information in the cookie will be sent back to the web server each time your browser requests data (eg video, audio, animation files) from the server. |
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3. ActiveX
ActiveX: Software components from Microsoft. They enable sound, Java applets and animations to be integrated in a Web page.
ActiveX controls are software components based on Microsoft's ActiveX technology that is used to add interactivity and more functionality, such as animation or a popup menu, to a Web page. All websites (for e.g. email and other portals) use features like ActiveX and Cookies to communicate with your computer and allow you to use the full functionality of the website. |
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4. Java
Java software allows you to run applications called "applets" that are written in the Java programming language. These applets allow you to play online games, chat with people around the world, and view images in 3D. It is not harmful to the machine.
Get the latest version of Java here.
Java software for your computer, or the Java Runtime Environment, is also referred to as the Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, or Java download. |
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5. Shockwave / Flash
Shockwave Player is the Web standard for powerful multimedia playback. It lets you view interactive Web content like games, business presentations, entertainment, and advertisements from your Web browser.
Flash is the premiere vector-based design and animation technology on the Internet. Millions of Web users already have Flash Player installed. The Shockwave Player is free, easy to get, and available to everyone on the Web.
Get the latest version of the Shockwave Player now. |
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6. Direct X
DirectX is a utility that enhances multimedia capabilities on your computer. DirectX provides better playback of different types of multimedia and manages 3D graphics. Every new version of DirectX incorporates more advanced 3D graphics capabilities with the result that software programmers and video card manufacturers usually require the latest version for their newest products.
Click here to download the latest version of DirectX. |
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